At SP Group, we believe that evolution starts with something essential: listening.<\/p>\n\n\n\n
For this reason, we recently carried out a new customer satisfaction survey across our main European markets, with the aim of gaining a better understanding of your experience, identifying opportunities for improvement and continuing to strengthen the aspects that provide the greatest value on a day-to-day basis.<\/p>\n\n\n\n
Participation was once again very positive, with 249 completed questionnaires<\/strong> representing markets such as Spain, France, Portugal, Central Europe and Benelux.<\/p>\n\n\n\n The results reflect a strong overall assessment of SP Group, particularly in areas such as:<\/p>\n\n\n\n \u2022 Flexibility and adaptation to customer needs In addition, one of the most significant findings was the substantial improvement achieved by the R&D&I department<\/strong>, with an increase of +0.7 points compared to the previous year.<\/strong><\/p>\n\n\n\n However, beyond the scores, there is one message that is most important to us:<\/p>\n\n\n\n We listen and we work to improve.<\/p>\n\n\n\n Every comment, suggestion and evaluation helps us continue building a closer, more efficient relationship that is better aligned with the real needs of the market.<\/p>\n\n\n\n Thank you to everyone who took part.<\/p>\n","protected":false},"excerpt":{"rendered":" At SP Group, we believe that evolution starts with something essential: listening. For this reason, we recently carried out a […]<\/p>\n","protected":false},"author":10,"featured_media":31861,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[283],"tags":[],"class_list":["post-31855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN.png",450,738,false],"thumbnail":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN-150x150.png",150,150,true],"medium":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN-183x300.png",183,300,true],"medium_large":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN.png",450,738,false],"large":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN.png",450,738,false],"1536x1536":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN.png",450,738,false],"2048x2048":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN.png",450,738,false],"destacado-size":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN-260x180.png",260,180,true],"cuadrado-size":["https:\/\/www.spg-pack.com\/wp-content\/uploads\/2026\/06\/01miniEN-250x250.png",250,250,true]},"uagb_author_info":{"display_name":"AGSanchez","author_link":"https:\/\/www.spg-pack.com\/en\/author\/agsanchez\/"},"uagb_comment_info":0,"uagb_excerpt":"At SP Group, we believe that evolution starts with something essential: listening. For this reason, we recently carried out a […]","_links":{"self":[{"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/posts\/31855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/comments?post=31855"}],"version-history":[{"count":1,"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/posts\/31855\/revisions"}],"predecessor-version":[{"id":31881,"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/posts\/31855\/revisions\/31881"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/media\/31861"}],"wp:attachment":[{"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/media?parent=31855"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/categories?post=31855"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.spg-pack.com\/en\/wp-json\/wp\/v2\/tags?post=31855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\u2022 Quality of documentation and technical support
\u2022 Ongoing communication
\u2022 Support throughout development and approval processes<\/p>\n\n\n\n